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Accent Reduction Classes for Healthcare

Create An Outstanding Patient Experience

Your healthcare providers are top notch, yet communication may be a challenge. It isn’t the provider, it’s the language.

English pronunciation is hard. It makes it difficult for providers to connect with clarity and confidence. Overcome this challenge with accent reduction classes for healthcare workers. Join leading health systems who are transforming the patient experience.

SUCCESS STORIES:

“Now my patients understand me, the first time.”
RESIDENT, INTERNAL MEDICINE, TRINITY HEALTH

TEACHING ARTICULATION TECHNIQUES

Accent Reduction classes teach articulation techniques for the sounds in English that do not occur in other languages.

The Plan:

  • Private or small group accent reduction classes
  • Pre- and Post-Program Assessments
  • Individual Learning Plans
  • 10 hours of instruction in our virtual classroom
  • Practice guides with healthcare specific terminology
  • Final Reports demonstrate rate of improvement
  • Site license to our online proprietary learning library
  • Dedicated Program Manager handles all logistics

Average rate of improvement is >70%

Accent reduction classes for healthcare error case study graph

SUCCESS STORIES:

“I am a cancer research scientist from India. When I started working at the Mayo Clinic, people had difficulty understanding me and I didn’t speak with confidence. Now I communicate easily with my colleagues and I’ll be presenting research and recent breakthroughs at a national level.”
ONCOLOGIST, MAYO CLINIC

CASE STUDY

Beryl Institute: Powerful Pronunciation® Increases HCAHPS Scores

Working with Accents International, “Geisinger Holy Spirit met its three stated goals: to increase provider engagement within the Geisinger Holy Spirit inpatient setting, to increase the Top Box mean score within the Doctor Communication domain, and to decrease the amount of patient comments related to physician-patient communication barriers.” 

Gretchen Ramsey, Director of Patient Experience

SUCCESS STORIES:

“In my practice sometimes a patient could not understand what I was saying. I felt it was important for me to speak very clearly to my patients because it was my duty to provide the best care possible.”

Dr. Irina King, MD, PhD

Accent reduction classes for healthcare professionals doctors in lab coats
Accent reduction classes for heatlhcare workers chemists and scientific professionals in lab

PRESENTATIONS

Conference Presentations

2023 CCW, Customer Contact Week (Nashville, TN)
2022 WBENC, Women’s Business Enterprise National Council (National Webinar)
2019 Gold Humanism Summit on Patient-Centric Healthcare (Orlando, FL)
2018 Beryl Institute National Conference for Patient Experience (Dallas, TX)
2017 ASCEND Pan-Asian Leaders National Conference (Houston, TX)
2016 U.S. Department of Treasury Diversity & Inclusion Seminar Series (Washington, DC)
2014 NATO Global eLearning Conference (U.S. Command Center, Suffolk, VA)
2014 Association for Training and Development (ATD) International Conference & EXPO
(Washington, DC)
2014 PepsiCo Global Diversity Summit (NYC) 

Course Description

Course ID: POWERFUL PRONUNCIATION®- PPFHCP #3654
Course Name: Accent Reduction Training for Healthcare Providers
Topic: Accent Reduction Training for Clear Communication. Customized per area of healthcare, provider's language background, and provider's specific areas of need.
Format: Zoom, Microsoft Teams, Webex, or Google Meet; private and group courses available
Hours: 10 Hours of Live Instruction; sessions meet 1-hr./week
Initial and Final Assessments: Demonstrate each participant’s progress metric.
Instructors: Accents International Senior Faculty; all faculty have taught English pronunciation at the university level
Dates: Flexible schedules, according to the provider’s availability
Continuing Education Credits: Available for Continuing Medical Education credits
Post-Program Certificate: Yes
Language Level: Intermediate and/or Advanced English Language Speakers
Requirements: Program participants are requested to practice 15 minutes/day and submit weekly practice recordings for instructor feedback
Post Course Support: Site-license to Accents International’s online proprietary learning library, “American Pronunciation: Core Techniques for Success.”

FREQUENTLY ASKED QUESTIONS

We’ve been working with International Medical Graduates for twenty five years and have a comprehensive curriculum specific to healthcare. Program participants learn accent reduction techniques within the context of patient-centric vocabulary.

Yes. We understand the unique demands placed on healthcare providers and accommodate their changing schedules. Evening training sessions are available.

Our program consists of 10 accent reduction classes, each lasting one hour and delivered over a 10-week period. Classes are conducted online using the video-conferencing platform of your choice. Additionally, participants are expected to practice for fifteen minutes/day. Practice makes permanent!

Our accent reduction programs include an Initial Assessment and Final Assessment. Both assessments are scored for mispronunciations. Assessments provide a post-program improvement rate.

Standard results and benefits include:

  • Higher Press Ganey HCAHPS scores
  • Increased confidence and engagement
  • Greater patient-provider connection
  • The ability to clearly convey medical information

Schedule a call with Judy Ravin, President and Founder of Accents International,
and learn to talk about accent reduction in ways that empower your employees.
They’ll feel valued and respected.

FOR MORE INFORMATION: See our HOME PAGE for our complete line of services

Thank-you for visiting Accents International, your partner for Accent Reduction Classes and More!

Author : Judy Ravin

Webpage updated December 2025

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FREE DOWNLOAD: Six Essential Techniques for Effective Pronunciation